Privacy Policy

1. Introduction

At Caerus, we are committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Who We Are

Caerus is a Belgium-based company offering commercial excellence, sales performance, and tailored go-to-market services to businesses across Europe and beyond.

For any questions regarding this policy or your data, you can contact us at hi@caerusconsulting.be.

3. What Data We Collect

We collect and process the following categories of data:

Website data: IP address, browser type, device info, pages visited, and time spent on the site (via cookies and analytics tools).
Contact details: When you submit a form (e.g., to request a service or consultation), we may collect your name, email, company, phone number, and any message or preferences you provide.
Client data: If you become a client, we may collect additional business or contractual information relevant to delivering our services.

We do not collect sensitive personal data unless explicitly required and with your prior consent.

4. How We Use Your Data

We use your personal data for the following purposes:

To respond to your inquiries and service requests.
To provide and improve our services.
To personalize your website experience.
To manage our client relationships and communications.
To comply with legal and contractual obligations.

We do not sell or rent your data to third parties.

5. Legal Grounds for Processing

We only process your personal data when we have a lawful basis, including:

Your consent (e.g., when you fill out a form).
Performance of a contract (e.g., service delivery).
Legitimate interest (e.g., business development, analytics).
Legal obligation (e.g., invoicing, tax compliance).

6. Data Sharing

We only share your data when necessary:

With trusted service providers (e.g., hosting, CRM, analytics) under strict confidentiality and data protection terms.
With legal authorities if required by law.

All transfers of data outside the EU are protected by adequate safeguards such as Standard Contractual Clauses (SCCs).

7. Cookies and Analytics

Our website uses cookies to provide a better user experience and collect anonymous visitor data through tools like Google Analytics. You can manage or disable cookies through your browser settings.

For more details, see our Cookie Policy.

8. Your Rights

You have the following rights under GDPR:

Access your data.
Rectify inaccurate or incomplete data.
Request erasure ("right to be forgotten").
Restrict or object to data processing.
Data portability (in certain cases).
Withdraw your consent at any time.

To exercise your rights, contact hi@caerusconsulting.be.

9. Data Retention

We keep your data only as long as necessary for the purposes for which it was collected, or as required by law (e.g., up to 7 years for invoicing data).

10. Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. Our website and tools are regularly monitored and updated.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for their content or privacy practices. We encourage you to read their policies before sharing any data.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. The latest version will always be published on this page with the revision date.

Last updated: [April 7, 2025]